A PRE-ORDER is an item that is not in stock yet but can be
pre-purchase to secure the item.
* All Pre-orders require payment in full on ordering
* The deposit is NON REFUNDABLE unless in the case of the said item becoming unavailable for us to fulfill, in this instance we will refund in full the deposit.
* ETA is when the item gets released at our suppliers we usually have it in-store a few days later.
* We will endeavour to do our best to ensure delivery as close to our given ETA’s as possible, sometimes, due to circumstances beyond our control these times may change but we will notify of any changes as they come to hand.
* On some occasions, items may be deleted or unfulfilled from our supplier. Please understand that this is out of our control. We endeavour to fulfil all preorders and we order these products as soon as they are paid but in some instances, our supplier is unable to ship them. On this occasion, we will refund your payment as soon as we are notified of the cancellation.